Hippies ask questions. A lot of questions. And we get it, granola this good is bound to create some serious curiosity. Check out some of our most frequently asked questions below. You won’’t find out why your aura is orange, but you may find out a little more about Granola Jones.


  1. What is your shipping policy?
  2. What is your refund/replacement policy?
  3. What forms of payment do you accept?
  4. Are your products gluten-free?
  5. Are your products low-fat, low-carb, low-sodium?
  6. Are your products natural, organic or naturally organic?
  7. I have an upcoming event, can we talk about a sponsorship or donation?
  8. I have a store. Can I get some information about buying wholesale?
  9. I want to buy your products in a store near me, but they don’t have it.
    How can I convince them to stock Granola Jones?
  10. Where did the name “Granola Jones” come from?
  11. I love food and want to help you change the world. How do I do this?
  12. Is the granola really handcrafted?
  13. This website rocks. Who did it?
  14. Can I come see your operation?
  15. Will I get high from eating Granola Jones?
  16. Is this dog food?
  17. Will Granola Jones help me find nirvana?
  18. What’s the best time of day to eat Granola Jones?
  19. If Granola Jones were a person, what would they be like?
  20. Why have 20 frequently asked questions?

1. What is your shipping policy?

We ship exclusively via FedEx ground. At this time, we are not able to ship to PO boxes, international addresses or APO/FPO/DPO addresses. Typically, orders ship within 1-2 business days.
↩ Back to top.

2. What is your refund/replacement policy?

If you’re not fully satisfied with your order, please contact us at (913) 254-3580 or info@eatgranolajones.com and we’ll gladly refund or replace your order.
↩ Back to top.

3. What forms of payment do you accept?

We currently accept Visa and Mastercard payments on our website. In addition to these forms of payment, we are able to accept Discover and American Express payments over the phone. If you would like to place an order by phone, please call (913) 254-3580 during normal business hours.
↩ Back to top.

4. Are your products gluten-free?

Unapologetically no. Our granola is made with old-fashioned, organic oats that are grown in the State of Kansas – where we live. We are proud to support local and regional farmers through our purchases. And while we do not use any wheat in our granola, our products are made in a shared commercial kitchen. Therefore, we cannot guarantee our granola to be wheat-free.
↩ Back to top.

5. Are your products low-fat, low-carb, low-sodium?

We try to stay away from health claims and let the consumer decide for him or herself. We can promise you this … our granola is NOT low-flavor and will probably result in you looking pretty cool.
↩ Back to top.

6. Are your products natural, organic or naturally organic?

Our granola is made with 100% natural ingredients. Even better, the ingredient list is easy to pronounce and understand. Heck, you might even have this stuff in your kitchen cabinet at home. We buy from organic producers when possible and financially feasible. Each bag of granola is made up of at least 60% organic ingredients.
↩ Back to top.

7. I have an upcoming event, can we talk about a sponsorship or donation?

That depends. Is there free beer involved? Just kidding. Send us an email at info@eatgranolajones.com with event information and we’ll let you know if the event falls within our donation policy and marketing budget.
↩ Back to top.

8. I have a store. Can I get some information about buying wholesale?

Sure! Just fill out our Wholesale Form and a member of our sales team (we like to refer to them as granola pushers) will contact you pronto.
↩ Back to top.

9. I want to buy your products in a store near me, but they don’t have it. How can I convince them to stock Granola Jones?

Print and fill-in our Product Request Letter and deliver it to a store employee. This really works!
↩ Back to top.

10. Where did the name “Granola Jones” come from?

Take a look at our Story page for the full scoop.
↩ Back to top.

11. I love food and want to help you change the world. How do I do this?

Work for us! Please see our Jobs page for a list of current openings.
↩ Back to top.

12. Is the granola really handcrafted?

You betcha. Our bags are labeled by hand. Our ingredients are measured by hand. Our granola is packaged by hand. So, in conclusion, we are very handsy. Watch out.
↩ Back to top.

13. This website rocks. Who did it?

Some super cool folks at Sullivan Higdon & Sink and PerAspera Consulting. Check them out. Or, better yet, hire them.
↩ Back to top.

14. Can I come see your operation?

At this time, we’re not set up to conduct tours on a regular basis. However, we may be able to accommodate small groups on a limited basis. Contact us at info@eatgranolajones.com for more information.
↩ Back to top.

15. Will I get high from eating Granola Jones?

It depends. Were you high before you ate Granola Jones? That might have something to do with it. Just saying.
↩ Back to top.

16. Is this dog food?

Uh no. You let one dog food brand use the words “chow” and now all of a sudden it’s just for pups? Come on people.
↩ Back to top.

17. Will Granola Jones help me find nirvana?

It won’t hurt. Sit back, relax and start snacking. Just let us know what that place is like when you get there.
↩ Back to top.

18. What’s the best time of day to eat Granola Jones?

Some people have told us 4:21 is perfection. We have no idea what they are talking about.
↩ Back to top.

19. If Granola Jones were a person, what would they be like?

We’re guessing they would never wear shoes, smell like incense, refer to people as brah and probably have some serious skills at frolf.
↩ Back to top.

20. Why have 20 frequently asked questions?

Because hippies enjoy nice, round numbers. Sorry, that’s not true at all. We just thought 19 questions seemed like a really bizarre amount.
↩ Back to top.